At 1inch, we're constantly working to improve platform security and build a compliant reputation within the overarching web3 ecosystem.
In line with this commitment, when creating a brand new 1inch Business account, all users must pass a standard Know Your Customer (KYC) verification process. This is a prerequisite for accessing and building with all 1inch Business APIs. It involves a simple and quick process that consists of both liveness and ID verification.
This step is in accordance with Section 8 of 1inch Business Terms of Service.
Completing the required verification steps usually takes only a few minutes. However, the assessment itself may take up to two business days to be finalized. If it has been longer than two days, please reach out to 1inch Customer Support.
FAQ
How can I return to my verification session before the assessment is finalized?
If you had to interrupt your verification session, you can resume it by logging in to 1inch Business, going to the Dashboard, and clicking Proceed to Verification on the banner at the top of the page.
How do I know the status of my verification?
Throughout the process, status updates will be sent to the email address you provided when creating your 1inch Business account.
If additional documents or information are required, and email will be sent to notify you. Follow the instructions provided and submit the requested materials so that the verification can continue.
What should I do if there is an issue with my verification process?
1inch Business verification processes are conducted through our trusted third-party provider, Sumsub. While most users complete these checks smoothly, there may be instances where:
Documents are not accepted due to inconsistencies.
Live photo or liveness checks encounter errors.
Issues arise with document clarity or completeness.
Additional documents or information are required.
If you experience any challenges during the verification process, reach out directly to Sumsub's support team for prompt assistance.
Which documents can I use for verification?
The identity documents accepted for verification vary by country. Before starting the process, you can check Sumsub's supported documents and countries to see which document types are supported for your country.
Please note that document support does not necessarily mean that registration with 1inch Business is available in every jurisdiction.
Access to 1inch Business is subject to jurisdictional and sanctions-related restrictions. Users who qualify as Restricted Persons, including those connected to a Prohibited Locality as defined in the 1inch Business Terms of Service, cannot access or use the service.
Are you onboarding as a Resolver?
Resolver onboarding has its own dedicated documentation. For the complete onboarding process, including registering as a Resolver, providing contract information, completing KYC/KYB and the compliance survey, and receiving Access NFTs, see the Resolver Onboarding Setup Guide.
I passed KYC, but I'm receiving a 403 error. What should I do?
In some cases, your KYC verification may have been successfully completed, but requests to 1inch Business APIs may still return an HTTP 403 status code with the following error message: complete your KYC/KYB
If your KYC has already been approved and you continue to receive this error, please contact 1inch Customer Support so the team can investigate the issue.